Autonomous Digital Workers

import { Agent } from 'agents.do'

// Create a customer support agent
const customerSupportAgent = Agent({
  name: 'Amy',
  role: 'Customer Support Agent',
  objective: 'Handles customer inquiries and resolves common issues',
  keyResults: ['ticketResponseTime', 'ticketResolutionTime', 'ticketEscalationRate', 'customerSatisfaction'],
  url: 'https://amy.do',
  integrations: ['chat', 'slack', 'email', 'zendesk', 'shopify'],
  triggers: ['onTicketCreated', 'onMessageReceived'],
  searches: ['FAQs', 'Tickets', 'Orders', 'Products', 'Customers'],
  actions: ['sendMessage', 'updateOrder', 'refundOrder', 'resolveTicket', 'escalateTicket'],
})