In today's fast-paced digital landscape, businesses are constantly seeking innovative ways to enhance efficiency, reduce operational costs, and deliver superior customer experiences. The answer lies in transforming how we approach work itself. Enter the era of autonomous digital workers, powered by Artificial Intelligence.
This is where Agents.do steps in. We are proud to introduce Agents.do - the enterprise-grade platform designed to help you deploy and manage autonomous digital workers with unparalleled ease and control. Imagine a world where your business processes are not just automated, but truly intelligent, self-sufficient, and constantly optimizing themselves. This is the promise of Agents.do, enabling the groundbreaking concept of Business-as-Code.
Forget rigid, pre-programmed bots. An Agent on Agents.do is an intelligent, self-directed digital entity powered by AI, specifically designed to perform defined roles and objectives within your business workflows. They can learn, adapt, and make decisions to achieve their Key Results, just like a human team member.
Think of it this way:
This simple code snippet illustrates how you can define an agent. "Amy" isn't a mere script; she's an autonomous entity designed to manage customer support. Her objective guides her actions, and her keyResults (like responseTime and customerSatisfaction) provide measurable metrics of her performance.
You might be thinking, "Can't I just build AI agents from scratch?" While possible, building and, more importantly, managing a fleet of autonomous agents presents significant challenges in terms of reliability, security, and scalability.
Agents.do differentiates itself by providing an enterprise-grade platform that handles the complexities of AI agent orchestration. This means:
The power of autonomous agents lies in their ability to interact with your existing business tools and data. Agents.do ensures seamless integration. Whether it's Slack for internal communication, email for external outreach, Zendesk for ticketing, or Shopify for e-commerce, your agents can connect and interact with these services. This allows them to:
Just like human employees, autonomous agents need clear objectives and measurable outcomes. Agents.do introduces the concept of Key Results for each agent. These are quantifiable metrics that define an agent's performance and success in achieving its objective. For "Amy," our customer support agent, responseTime, resolutionTime, and customerSatisfaction are crucial Key Results that allow you to track her effectiveness and ensure she's delivering value.
The future of work is not about replacing humans with AI, but about augmenting human capabilities with intelligent digital partners. Agents.do empowers businesses to build, deploy, and scale their autonomous agent workforce, transforming operations and unlocking new levels of efficiency and innovation.
Imagine a business where:
This future is not a distant dream; it's available today with Agents.do. Empower your business with intelligent, self-sufficient digital workers powered by AI.
An Agent is an autonomous digital worker powered by AI, designed to perform specific roles and objectives within your business workflows.
Agents.do provides an enterprise-grade platform for orchestrating and managing your autonomous agents, ensuring reliability, security, and scalability.
You can define integrations with various services like Slack, email, CRMs, and e-commerce platforms, allowing agents to interact with your existing business ecosystem.
Agents are designed to handle repetitive tasks, complex workflows, data analysis, and customer interactions autonomously.
Key Results define the measurable outcomes that indicate an agent's performance and success in achieving its objective.
import { Agent } from 'agents.do'
// Create a customer support agent
const customerSupportAgent = Agent({
name: 'Amy',
role: 'Customer Support Agent',
objective: 'Handles customer inquiries and resolves common issues',
keyResults: ['responseTime', 'resolutionTime', 'escalationRate', 'customerSatisfaction'],
url: 'https://amy.do',
integrations: ['chat', 'slack', 'email', 'zendesk', 'shopify'],
triggers: ['onTicketCreated', 'onMessageReceived'],
searches: ['FAQs', 'Tickets', 'Orders', 'Products', 'Customers'],
actions: ['sendMessage', 'updateOrder', 'refundOrder', 'resolveTicket', 'escalateTicket'],
})